The Lockbox exchange has been extended to January 19, 2024. If you have more than 5 lockboxes, please schedule an appointment here.

Last day to exchange your lockbox is Monday, January 8, 2024.

Your Supra lockbox will stop working on January 8th, 2024.

SentriLock Box Exchange will occur December 4th – 8th 2023.

The SentriLock Box Exchange will be at Spokane Convention Center.

236 West Spokane Falls Blvd.

Spokane, WA 99201

A registration system for members will be provided by SentriLock. The registration email will be sent out very soon.

You have three options to exchange your lockbox if you’re not available from December 4 to 8, 2023.

1. Come into the SR office to exchange your lockbox. You have 30 days after December 8th.
2. Have your broker, owner, or designated realtor exchange your lockbox. You have 30 days after December 8th.
3. Have the office manager or specified office administrator/staff exchange your lockbox. You have 30 days after December 8th.

If you’re part of a team in your office and would like to designate one team member to handle the exchange of team lockboxes, please assign all of your team’s lockboxes to a single member who will come in to exchange them before December 4th. If you need assistance with assigning the lockbox, please email lockbox@spokanerealtors.com

You may not exchange Supra lockboxes that are currently active or have been purchased from another MLS. Spokane REALTORS will only accept the Supra lockboxes that are active with Spokane REALTORS or have been purchased through Spokane REALTORS.

Supra lockboxes not purchased from Spokane REALTORS will not be exchanged unless it has been added to the Spokane REALTORS inventory.

Spokane REALTORS will not accept or retain any lockbox that is not assigned to you. We will inform you that the lockbox is not assigned to you and decline the 1-to-1 exchange. You will have 30 days after December 8^th to resolve these issues.

Please check your junk or spam folder in your email inbox. If you haven’t received the activation email, please call SentriKey Support at 1-513-618-5814 or email at showings@sentrilock.com

CoStar (Homesnap and Homes.com parent company) announced earlier this year that they will discontinue Homesnap Pro services, including Homesnap Showings, with a greater focus on Homes Pro.

Homesnap Pro and Homesnap Showings will end on October 23rd 2023.

Homesnap Showings will be replaced by SentriKey Showings Service on October 23rd 2023

Homesnap Pro is going to be replaced by Homes Pro (Homes.com)  App. You can start using the Homes.com app now.

If you missed the live training sessions on October 16th and 17th, you can still access the recorded webinar here: https://vimeo.com/875628712

You can also visit the SentriKey Resources for help videos and more: https://www.sentrilock.com/resources/

SentriKey Showings was chosen because it was already integrated into our SentriKey lockbox software and is built into our new SentriKey lockbox app.

Yes, there will be a one-to-one exchange, meaning you can bring your Supra lockbox and exchange it for a new SentriLock lockbox. The Supra lockbox will need to be registered to you in order to proceed with the exchange